training FAQS

Let us help you power your professional engineering career ambitions by keeping you up-to-date on training.

Access/Login

Why haven’t I received login instructions?

Please check your spam or junk mail, and contact the training team if you have not received our email.

I’ve received my login instructions for the LMS, but why am I unable to login?

Please ensure you type your username and password rather than copying and pasting.

If you have already attended one of our courses, you will already have an LMS account and can use the password you previously selected.

I’ve forgotten my login details?

If you have forgotten your password, please click the ‘forgotten password’ link or contact the training team to have it reset.

How do I register for the free webinars?

For upcoming webinars, you can register here: http://www.imeche.org/training-qualifications/technical-training-and-certification?format=webinar

For previously held webinars, you’ll need to create an account on our Learning Management System (LMS) to gain access to the recordings and slides. You can do this here: https://lms.imeche.org/login/signup.php


Course information

Do I have to be a member to do a course?

No, there is no membership necessary to be eligible for the courses on our website. However, with a membership you are entitled to discounted pricing.

How will I know if a selected course is going ahead?

Joining instructions will be sent out via email 4 weeks prior to the course date to confirm it is going ahead. We recommend not booking any travel or accommodation until you have received this confirmation as our terms and conditions indicate that we will not be liable for any expenses incurred.

What does the course fee include?

The course fee includes a printed copy of the course material (slides, workbooks etc), lunch and refreshments throughout the day, as well as access to our Learning Management System (LMS). 

What are the terms and conditions when booking with IMechE?

Terms & conditions for bookings made can be found here: http://www.imeche.org/training-qualifications/terms-and-conditions

What time will the course start?

Please arrive from 09:00 for refreshments and be ready to begin at 09:30. For courses of two or more day’s duration, the trainer will expect to begin at 09:00 but may agree a mutually convenient start time with you.

What time does the course finish?

The course will finish at approximately 17:00. For courses of two or more days, the trainer will agree a mutually convenient finish time with you for the subsequent days.

Will I get a certificate of attendance?

Upon receipt of your course evaluation form and signed attendance sheet, a certificate will be made available for you to download from the course page on the LMS. This typically happens within 5 working days from the end of the course.

Does this count towards my CPD?

Each of our courses are mapped to UK-Spec and contribute 7 hours per training day to the ongoing CPD requirement of professional engineers who are registered with the Engineering Council. 

Do the courses offered by IMechE have any accreditation?

The courses IMechE deliver are mapped in accordance to UK Spec as set by the Engineering Council. Although these are short courses and are not overall qualifications, they are accredited by the Institution. Furthermore they do count towards your Continuous Professional Development. In addition, some courses offer external accreditation via awarding bodies such as Association for Project Management (APM) and Chartered Management Institute (CMI).

Do I have to do anything to prepare for the course?

Please log in to the Learning Management System (LMS) to see if your course requires you to complete any pre-work or reading before attending. 

What prior knowledge do I need to attend your courses?

Every course is different and tailored for a range of industries and specialisms. Use the ‘Who should attend’ section on the training page for any course you are interested.

Who are the trainers? Are they accredited / experienced?

All of our trainers are experienced in their field and many will be Chartered Engineers. If you would like more information please contact us on training@imeche.org

I have dietary requirements/mobility issues/require assistance on the course day, what should I do?

Please contact the training team at training@imeche.org at the time of booking to advise of any needs or requirements that you think we should be aware of. 

A course that was available on your website is no longer visible, is it still available?

All programmes are available to be delivered on your premises and the majority run on a scheduled public programme.  Should you want the course in a specific location or at a particular time, please get in contact with our training team as we should be able to help sort something that works for you.

Is there an online resource I can use to show course information to my colleagues?

Yes. Use the following link to access our digital brochure: https://view.pagetiger.com/LearningandDevelopmentProgramme-Welcome/2017

Is there an online resource for your CMI training information?

Yes. Use the following link to access our digital brochure: https://view.pagetiger.com/CMI2017/CMI2017

Are you able to send me a brochure so I can show my colleagues?

If you require a hard copy brochure, you can request one through our website: http://www.imeche.org/training-qualifications/request-a-training-brochure

Can you facilitate any other courses that are not listed on your website?

We are always interested in providing additional training courses to our members if there is an interest. If you would like to suggest a course, get in contact with our training team.

Is there a tool that helps me determine which course is best for me?

We don’t have a specific tool, but each training course info page should provide adequate detail to assist you – look out for the ‘Who should attend’ section, or get in contact with our training team if you need further assistance.

Am I able to request that a particular course/topic is added in the future?

We are always interested in providing additional training courses to our members if there is an interest. If you would like to suggest a course, email training@imeche.org.


Booking

I’m interested in booking a course for my team, how can I go about this?

If you have 5 or more delegates who would like to attend, the option to have a trainer come to your premises is available. This will usually be more cost effective and additionally allow the workshop to be customised to your requirements. 

If this is of interest to your organisation, get in contact with our training team. We require the following details:-

  • Number of Delegates
  • Location
  • Contact details for the booker
  • Course title of interest
  • Available dates that fit your requirements

Do you offer group discount training?

If you are interested in group discounted training, get in contact with our training team at training@imeche.org  so we can discuss your options.

I’ve just bought a learning pass, how long are they valid for?

Our general and railway learning passes (for organisations) are valid for 6 months from the day of purchase.

Our unlimited learning pass (for individuals) are valid for 12 months from the day of purchase.

I’ve got two credits left on my learning pass but it expires soon, can you extend this?

All credits must be used before the pass expires. We will contact you in advance of the expiry date with a reminder. 

When using the unlimited learning pass, can I still bring a colleague for free to applicable courses?

Users of the ULP will not be eligible for any other offers or deals including bring a colleague for free.

Can we hire your space for a custom training course?

We are able to hold a private company training session at our premises. When speaking with our training staff about private training, mention you would like to book a training room.

Is there a wait list for a sold out course?

Occasionally we can make arrangements to add an additional delegate to a course (although there is no guarantee this will be an option). If this option is not applicable, most courses run on multiple occasions throughout the year – get in contact with our training team to find a solution that works for you.

Do you have package deals that include your performance diagnostic tools?

We do not have package deals for all courses that include diagnostic tools, however our New Engineering Manager & Senior Engineering Manager courses include the Engineer360 tool as part of the course cost. If you are interested in purchasing a number of our tools, get in contact with our training team so we can discuss your options.


Payment

What payment methods are accepted for bookings?

We accept credit card (by phone or web sign up), purchase order and direct bank transfers.

Currently we accept:
American Express
MasterCard
Visa

as well as:
Direct bank transfers
PACS payments

Can I pay for my course in instalments?

No, unfortunately all course fees must be paid in full prior to the course date.

Can I book now but pay later?

We can provisionally hold a space for you for a limited time, but we would encourage you to make payment at your earliest opportunity to guarantee your place on the course.

Can I pay a small fee to lock in my place?

Unfortunately no. You can either provisionally hold a space at no cost, or pay upfront to secure your spot.

Can you offer me a better membership deal if I train with you?

No, currently this is not something we offer, as the membership provides significant discounts to training.

Can I save a place at the early bird discount and then pay later?

In rare cases where courses have several places still available this may be an option (at the training team’s discretion) for a limited time. However, paying candidates will take priority and may lead to you missing out.

When booking a 'Bring a Colleague for free' course, can I get the course for half the price rather than bring a colleague?

No. Our bring a colleague offer requires both delegates to attend the same course, on the same day in order to benefit from the offer.


Change of plans

I can’t make this course anymore, can I send my colleague / another employee instead?

You are able to send a colleague or employee as a replacement at no extra cost, simply contact the training team to provide your colleague’s name and email address.

I can’t make this course anymore, can I go to a different date / location?

Please notify us at least 4 weeks in advance of the course date and we can transfer you to another date/location free of charge.

Cancellations and transfers at shorter notice will be charged as follows:
- 15-30 days before course - 50% of fee
- 0-14 days before course - 100% of fee

I no longer want to attend a course, can I get a refund?

Cancellations and transfers at shorter notice will be charged as follows:

- 15-30 days before course - 50% of fee
- 0-14 days before course - 100% of fee

I was using your ‘buy one bring a colleague for free’ offer, but my colleague can’t attend anymore – can I just go to another course on the list?

The ‘bring a colleague for free’ offer is only applicable to a limited number of courses, and both delegates must attend the same course on the same date.

I can’t attend the webinar coming up, can I get the slides instead?

Yes. Create an account on our Learning Management System (LMS) to gain access to the recordings and slides of all previous webinars: https://lms.imeche.org/login/signup.php

Do I need to be a member to access free webinars?

No, our webinars are available for anyone who is interested. You will need to sign up to our LMS to access these: https://lms.imeche.org/login/index.php

Can I get a refund on a learning pass if I decide not to use all the credits?

No, our training passes are non-refundable. However they are valid for 6 months, and can be used by more than one delegate over this time, so there are plenty of opportunities to use the pass.


Other questions

What’s the difference between the Mentoring Skills course and the Monitored Professional Development Scheme (MPDS)?

The main distinction is that the MPDS course focuses on IMechE’s expectations of a mentor (how to assess, use the system, key processes, standardisation etc.).

The mentoring skills programme focuses on the best practice skills of a mentor (giving feedback, mentoring/ coaching techniques, handling difficult conversations).

So in short, for many the MPDS course is the first priority (assuming he is mentoring a developing engineer through MPDS/ SRS).

Does the PRINCE2 foundation package include the examination itself?

Yes it does. This is included in the price listed on our website.

Is the Engineer360 free for members?

No. It is included in selected courses for free, however in most cases Engineer360 has its own separate cost of £150.

I thought something could have been discussed more thoroughly in a course I attended, can you add this in the future?

We are always looking to improve our courses to be more fulfilling and relevant for our members as the engineering industry changes over time. If you optimised the feedback form when attending a course, we will thoroughly consider anything you’ve suggested to help improve going forward. Otherwise, you can contact our training team at training@imeche.org who will be happy to take suggestions.

In house tailored training

Provide us with your organisational needs and we can offer you a tailored training programme to support the professional development of your team, delivered in-house.

 

For quotes, information packs and details about how you can create a bespoke programme, get in touch with our customer service team, or read more on our website.

Need some help?

Contact us if you have any questions about our training courses.

Free webinars

We run a variety of free webinars throughout 2018 - see what else is on and sign yourself up.

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Are you interested in our historic webinars? Create your free account to access recordings and slide packs.

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