Advice helpline


We’ve partnered with Law Express to give our members access to help with everyday problems, seven days a week.

Law Express provides advice on all sorts of problems and queries including:

  • Employment and the workplace    
  • Housing (owner occupied and rented)
  • Consumer issues
  • Family and relationship difficulties
  • Personal injury
  • Road traffic accidents and motoring offences
  • Small claims court proceedings
  • Pensions, tax and welfare benefit
  • Neighbour issues
  • Criminal law
  • Power of attorney, wills, probate and bereavement

How to use the service

All Law Express advisors and call handlers are based in the UK. When you call Law Express, a call handler will ask you some questions about yourself so they can decide what kind of advice you need.

Your enquiry will then be allocated to an experienced legal advisor who specialises in the area of law that you need and will call you back within the hour.

If you wish to speak to an advisor straight away the call handler will do their best to help you.

A Company Limited by Guarantee (Company No.130981)
Registered Office: 3 Birdcage Walk, London SW1H 9JJ
Registered Charity No. 209465

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Call the helpline

Call the Law Express helpline to speak to an advisor. Lines are open from 8am-8pm, Mon-Fri and 9am-12pm, Sat-Sun (GMT). Please tell your advisor that you’re an Institution member – or related to an Institution member.

Need some advice?

Call the Law Express helpline to speak to an advisor.