Leading projects

Stakeholder management

Crucial to the success of your project is the identification of stakeholders and their needs.

1 day

Next available:

Members: £495 + VAT
Non-members: £595 + VAT
Bring a colleague for free

Bring a colleague for FREE

Course Location & Date
Stakeholder management
10% early bird discount applied
Hurry! 49 days left
£495.00 £445.50 Plus vat
Non Members:
£595.00 £535.50 Plus vat


Crucial to the success of your project is the identification of stakeholders and their needs.

This course addresses the challenges of stakeholder management and engagement and provides a series of practical techniques to ensure your project proceeds faster and more efficiently as a result.

The programme is delivered by stakeholder management experts who will provide a practical guide to the application of these tools and techniques.

The course incorporates practical sessions and case studies to ensure you have the opportunity to apply the tools and techniques being presented.

Who should attend?

Project managers, team managers, or personnel in a project assurance or project support role.  Delegates with previous basic knowledge of project management should be able to use the techniques in a live project after the course.

It is expected that delegates will have at least 12 months experience of project management at team or project manager level.

How will I benefit?

After the course you will be able to:

  • Understand the difference between stakeholder management and engagement
  • Understand the importance of both stakeholder management and engagement
  • Be able to identify stakeholders (and stakeholder gaps)
  • Use a range of practical techniques to prioritise stakeholders and deal with them differently as a result
  • Be able to ask some key questions to identify stakeholder needs
  • Utilise a range of tools to effectively gauge success in meeting stakeholder expectations
  • Communicate effectively with stakeholders using the matrix key messages model
  • Have applied these techniques to your own organisation through case studies and exercises
  • Gain confidence in applying stakeholder management techniques in an engineering context
Contributes 7 CPD hours

Key topics

  • Stakeholder management and stakeholder engagement – what’s the difference?
  • What are the benefits of both?

    Stakeholder management
  • Different categories of stakeholders
  • Techniques for stakeholder identification
  • Key questions to ask
  • Techniques for segmenting and prioritising stakeholders
  • Identifying stakeholder gaps

    Stakeholder engagement
  • Identifying stakeholder needs
  • Meeting stakeholder expectations
  • Communicating with stakeholders – the matrix approach
  • The ten principles for effective stakeholder management and engagement

Mapped against UK- SPEC competencies: C, D and E

  1. Responsibility, management or leadership - For Incorporated and Chartered Engineers: 'Provide Technical and commercial leadership’
  2. Communication and inter-personal skills - For Incorporated and Chartered Engineers: 'Demonstrate effective interpersonal skills’
  3. Professional commitment - For Incorporated and Chartered Engineers: ‘Demonstrate a personal commitment to professional standards, recognising obligations to society, the profession and the environment’

Meet our trainers

These trainers regularly teach Stakeholder management.

  • John Hattam

    John Hattam

    John has built a successful consulting business in both the private and public sectors, specialising in sales and marketing, product and customer development, and business planning.

We offer in house training

Tell us your team's CPD needs and we'll come to you with a specialised training programme, customised for your engineering sector.
Contact our advisors if you need help finding the most appropriate training for your team.


At a glance

  • Duration:
    1 day
  • Location:
  • CPD Hours:
  • Accredited:
  • UK-Spec:
    C, D, E

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We run public training programmes in five UK locations and online. All our courses can also be delivered in-house.

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Available dates for Stakeholder management

1 day course

02 Sep 2019 10% discount available until 2 July

Require a different date or location? Or want to train a group in house?

We can customise any of our courses and deliver them in-house, for your entire team. It could also save you money, especially as you would save travel time.

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Non-members: £595 +VAT

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