8D Problem Solving

Summary

Learn to identify, correct and eliminate recurring problems.

The 8D Problem Solving course provides a practical introduction to the widely used Eight Disciplines (8D) problem-solving methodology. Originally developed within the automotive sector, 8D is now applied across many industries to investigate problems, identify root causes, and implement effective corrective actions.

During this one-day course, participants will learn how the 8D framework helps teams to respond quickly to issues by implementing short-term containment actions, while also identifying and eliminating the underlying causes to prevent recurrence.

The course is highly practical and focuses on the key problem-solving tools used within the 8D process. Participants will gain the confidence to contribute effectively to 8D activity and understand how 8D can be integrated into existing organisational improvement processes.

Who should attend?

This course is ideal for engineers and technical professionals involved in problem solving, product development, or process improvement.

It is particularly suited to:
• Design, process, and manufacturing engineers
• Quality engineers and assurance specialists
• Reliability and maintenance engineers
• Project engineers managing corrective actions
• Technical team leads responsible for investigation and resolution of issues
• Engineers participating in cross-functional problem-solving teams

How will I benefit?

• Understand the purpose and structure of the 8D problem-solving methodology and how it supports effective corrective action
• Learn how to apply the Eight Disciplines (8D) framework to investigate problems in a structured and systematic way
• Gain practical experience using common root cause analysis and problem-solving tools used within the 8D process
• Develop the confidence to contribute effectively to team-based problem-solving activities
• Improve your ability to identify, investigate, and prevent recurring problems within your organisation

Key topics

• The importance of a structured problem-solving approach
• Overview of the 8D methodology, its aims and objectives
• Common aspects of problem solving that link to 8D
• When to use 8D vs other problem-solving approaches
Considerations for roll out of the 8D approach in your organisation
• Integrating 8D into existing organisational processes
• Roles and expectations within 8D investigations
Understanding D0 to D4
D0: Planning and preparation
D1: Build an effective investigation team
D2: Problem description and definition
D3: Implement containment actions
D4: Determine and verify root causes

Understanding D5 to D8
D5: Develop and select Permanent Corrective Actions
D6: Implement the solutions and ensure they are applied effectively
D7: Prevent recurrence 
D8: Share lessons learned and recognise team effort

Practical Application
• Applying 8D tools to realistic examples
• Using data and basic statistics to identify underlying issues and root
causes
• Using team-based exercises to reinforce learning
• Reflection on application in the workplace