The day-to-day running of the Support Network is taken care of by a small team of full-time staff, assisted by a nationwide network of Volunteer Visitors, and governed by a Board of Trustees. You can find out more about each of these below.


Our Volunteer Visitors play an important part in the Network's operation by paying regular visits to prospective and existing beneficiaries.

Their reports help us identify the best way to offer support, as well as ensuring that we are doing everything we can to help. Volunteer visitors provide the invaluable face-to-face contact between the beneficiaries, trustees and the Network's office staff.

We’re always keen to hear from those interested in volunteering: visit our Volunteer Visitors page to find out more.


The Support Network is governed by a trustee board made up of twelve elected trustees and one ex-officio trustee – the Hon Treasurer, who is usually the Institution's Director of Finance.  Patrons are HRH the Prince of Wales and the President and the Chief Executive of the Institution.
The elected trustees serve for three years, after which they may be re-elected for one further period of three years before taking a break of at least one year. Most, though not all, elected Trustees are also Volunteer Visitors.

Visit our Trustees page for a list of current trustees.


The Support Network's full-time staff – Anni Broadhead, Chief Executive; Maureen Hayes, Casework and Welfare Officer and Andrew Dodsworth, Finance and Administrative Officer – are based at the Institution’s headquarters at 1 Birdcage Walk, London.

They oversee the daily business of the Network, as well as providing a point of contact for existing and prospective beneficiaries and volunteers. The staff organise the bi-monthly grants committee meetings, handle all new applications and constantly review the ways in which the Network offers support.

Annual Review & Statutory Accounts

Download a copy of our 2017 Annual Review
Download a copy of our 2017 Statutory Accounts

Privacy Policy & Data Protection Policy

Please see our Privacy Policy
Please see our Data Protection Policy


The Support Network extranet is a restricted area of the website for use by Support Network volunteers and staff for the secure exchange of confidential information.  To log into the extranet click here.

Need more information?

Contact the Support Network team if you have any questions.