Fundamental Management Skills- an introduction to management


3-Day COURSE

Style:A highly interactive and participative training course drawing on the full range of accelerated learning techniques. Delivered by a highly regarded UK based trainer with an extensive amount of global public and private sector experience.

Aim:The aim of this course is to introduce participants to management concepts, models and approaches. It has been designed to equip managers at any level with the essential knowledge, understanding and skills required of the modern manager. 

This modular course can be tailored to meet time and content requirements

OBJECTIVES

By the end of the course delegates will be able to:

·         Explain the difference between leadership and management

·         Apply a functional approach to management

·         Manage performance by SMART objectives

·         Apply a scorecard approach to performance managing their part of the business   

·         Choose from any one of six leadership styles

·         Give corrective and developmental feedback

·         Apply coaching and mentoring skills

·         Draw on at least three theories on workplace motivation

·         Apply a step by step approach to conducting a performance  review meeting

·         Describe the purpose of formal employee relations policies & procedures and explain their role within them

·         Implement a fundamental management  skills action plan back at the workplace


 BROAD OVERVIEW OF THE THREE DAYS

Day 1
Start up
 Welcome & domestics
 Introductory activity
 Objectives & overview of the course
 Identification of personal learning goals

Introduction to management
What is management?                            
The functional approach to management
 Consideration of functional management profiles
 Self assessment and personal action planning

Performance management
 The performance management cycle
 The business balanced scorecard approach
 SMART objective setting
 Conducting regular1:1’s

Day 2

Review of day 1                      
Key learning points and future application

Leadership

The difference between leadership and management
 A framework for the study of leadership
Emotional intelligence (EI) and leadership
 The six EI leadership styles
 Sensitivities associated with each style
 The styles in action

Coaching

How does coaching differ from mentoring, training and counselling?
 Characteristics of effective coaches
 The coaching continuum
 Quick coaching and mentoring techniques

Feedback skills

What is feedback?
 Corrective and developmental feedback
 Giving feedback using two specific techniques
 How people may react to constructive criticism
 Dealing with resistance to feedback

Day 3

Review of day 2
 Key learning points and future application

Workplace motivation

What motivates and de-motivates people at work?
 Motivational factors
Maslow’s hierarchy of needs
Herzberg’s model of workplace motivation
 Adams equity theory
Leadership and motivation

Performance appraisal

Typical approaches to formal performance appraisal
 A step by step approach to conducting a formal performance appraisal review
 Overcoming some of the problems that can occur during a review meeting

Employee relations

Disciplinary procedures and the main roles involved
 Statutory grievance procedures
Approaches to the management of absence

Final tasks
 Summary of the course
 Action planning and evaluation

Offered – as required, regionally, in-house or at:

IMechE
1 Birdcage Walk
Westminster
London
SW1H 9JJ

Cost for 3 day workshop is £1080 + VAT (£1315.15 inc VAT) or can be booked as modular per day at £360 per day + VAT

Please register your interest by emailing cpd@imeche.org