2-DAY COURSE
ASME for IMechE

To make an enquiry regarding when this course  will be next offered please contact cpd@imeche.org


DESCRIPTION

This course was designed with not only inter-organisational relationships in mind but also multiculturalism. The focus is on professionals whose work brings them into contact with members of the public, colleagues and international professionals, taking into consideration educational, cultural and economic backgrounds. This course teaches how to minimise and resolve conflicts with colleagues, partners and business counterparts by providing simple, effective tools and techniques for handling conflict and improving interpersonal relationships.

In addition, realising that business professionals work with a multitude of diverse people, the instructor is aware of the fact that such professional’s work may expose them to situations that may become volatile and confrontational, especially during team building or critical meetings. By the same token, the ability to defuse arguments and dissensions at the workplace is also a much sought skill for today’s multi-cultural workplace environments. Thus, this course also will cover such topics and techniques for diffusing aggressive and dangerous situations.

WHO SHOULD ATTEND
This course is for every one who works in a group setting.

WHAT YOU WILL ACHIEVE (Specific Objectives)
By the end of this course participants will achieve the following results:
• Understand the nature of conflict
• Recognise positive versus negative conflict
• Learn the elements of effective communication
• Determine who owns a problem
• Recognise vicious cycles
• Learn how to assert yourself respectfully
• Learn methods for reducing tensions and resolving conflicts

Location-

IMechE
1 Birdcage Walk
Westminster
London           
SW1H 9JJ

Registration & Price:

Provider: ASME for IMechE. 2009 dates will depend on demand. Please register your interest by emailing cpd@imeche.org
Cost for 2-day course for members £1085+VAT
Non-Members: £1205+ VAT