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Litigation is expensive, time consuming and risky, so it’s a good job there are other ways or resolving contract disputes, says Niall Lawless.

Introduction
Every mechanical services project involves a contract and from time to time issues arise which become disputes. Many in the industry are increasingly using ADR approaches such as mediation, adjudication and arbitration as effective alternatives to litigation.

ADR is constantly evolving, driven by the need to find effective, reasonable, efficient and inexpensive ways to resolve conflict in both domestic and international construction contracts. Developments in the last ten years include the introduction of statutory adjudication for UK construction contracts, court support for mediation prior to litigation, the rise of arbitration in domestic contracts but more importantly in those involving an international dimension.

This article introduces the main ADR approaches.

Mediation
The goal of mediation is settlement of disputes though compromise. Over seventy percent of mediated disputes are resolved; with the benefit of acting as mediator in over forty disputes I believe that there are two main reasons for this.

The first is that mediation facilitates real communication; this requires not only listening and speaking but also understanding. The second is that through the mediation process the mediator is able to work with the parties privately, having access to confidential information. This is often the only time someone can assess if a zone for compromise and agreement exists and guide the parties towards it.

Mediators do not give the parties advice or make decisions for them. However, competent mediators will have dispute resolution experience and be able to use technical and commercial expertise to engage the parties in early 'reality testing', exploring the strengths and weaknesses of their position. The mediator should help the parties examine interests and needs; negotiate the settlement agreement and define a relationship which is mutually satisfactory and which meets their standards of fairness.
 
Mediation is often effective in commercial disputes because in working out the settlement terms the parties can be creative and go beyond the strict terms of any legal contract involved. Compared to other methods of resolving disputes mediation offers the benefits of speed, privacy, flexibility and cost saving. It’s not a formal process and the parties have personal control.

Adjudication
Adjudication is most often a statutory procedure by which any party to a construction contract has a right to have a dispute decided by an adjudicator. It was introduced to the construction industry in the UK through Part II of the Housing Grants, Construction and Regeneration Act 1996 which applies to most construction contracts made after 1st May 1998. It is intended to be quicker and more cost effective than litigation or arbitration.
 
The Act provides some mandatory requirements for a construction contract. These are that the contract will enable a party to give notice at any time of his intention to refer a dispute to adjudication; provide a timetable with the object of securing the appointment of the adjudicator and referral of the dispute to him within seven days; require the adjudicator to reach a decision within twenty eight days or other timescale agreed by the parties. The adjudicator’s decision is binding until the end of the construction contract and where disputed is usually upheld by the Courts.

Arbitration
Mediation is very often effective, but where the parties find themselves with an intractable dispute they have two formal dispute resolution options : arbitration and litigation. It has been said that arbitration is litigation in the private sector, but it is much more. In domestic disputes arbitration has unique advantages but if the parties come from different jurisdictions it is without equal.

Arbitration is powerful formal justice, in that the award is enforceable across international boundaries. But is also less formal, as the parties can choose the arbitrator or the organisation that will choose the arbitrator and they can decide what arbitration procedure they want. Because of this arbitration should be more flexible and cost effective than litigation. Arbitrators may be selected for their special skills to suit the particular dispute. Arbitration awards present the losing party with less opportunity to appeal the decision and it is particularly valuable in some disputes because confidentiality can be preserved.

Niall Lawless is a chartered mechanical engineer, building services engineer, information systems practitioner and chartered builder. He is also a chartered arbitrator, mediator and adjudicator. Contact him at nlawless@arbitrari.eu or http://www.arbitrari.eu/